Welcome to the Pretty Little Charm Loyalty Program! We are excited to show our appreciation for your continued support by offering exclusive discounts and benefits to our loyal community. As a member, you’ll enjoy a variety of rewards tailored just for you.
Read below to discover how you can start earning points and unlocking special perks.
Ways To Earn
Way To Redeem
FAQs
Our loyalty program rewards you for shopping with us! Earn points on every purchase and unlock exclusive benefits as you move through the five tiers: Bronze, Silver, Gold, Platinum, and Diamond.
You earn 1 point for every $1 spent on purchases. You can also earn extra points by leaving a verified review after purchasing or on your birthday.
You can redeem points at any time once you've accumulated enough. For example, 100 points can be redeemed for $2 in store credit. When redeeming, you’ll receive an email with a discount code to apply at checkout.
As you spend more with Pretty Little Charm, you’ll move up through our tier system, earning extra points at each level:
- Bronze to Silver: 500 points
- Silver to Gold: 1000 points
- Gold to Platinum: 1500 points
- Platinum to Diamond: 2000 points
The higher your tier, the greater the rewards!
No, your points never expire! You can use them at any time.
Yes! Your loyalty points can be combined with any active discounts, promotions, or offers in our store.
Simply log in to your rewards account, which is accessible via the bottom left corner of our website. There, you can view your points, tier status, and redemption options. If you’re not logged in, the system will prompt you to log in or create an account.
If you make a purchase without logging in, contact us, and we can manually award the points for that order.
No, only you can use your loyalty points unless others have access to your login details. The discount code for redeemed points is sent to your email and is unique to you.
The loyalty program started on 08/09/24. Orders placed before this date will not accumulate points. Only purchases from this date onwards are eligible.
Purchases made with points are not refundable. However, you may exchange items for different sizes or if they arrive damaged.
For any other questions, feel free to reach out to our customer support team!
To join the loyalty program, simply create an account on our website. If you already have an account, you’re automatically enrolled. You can manage and track your points through your rewards account.
Your points will be added to your account once the purchase is confirmed and payment has been processed. This usually happens within a few minutes, but it may take up to 24 hours.
You will receive an email notification when you move up a tier, along with the additional points you've earned for the tier upgrade.
No, unfortunately, as they both require discount codes It is not possible to use them both at the same time, and using a gift card will not earn you points.
There is no limit to how many points you can earn! The more you shop and interact with our store, the more points you’ll accumulate.
No, points are earned on product purchases only and do not apply to shipping fees or taxes.
No, once you’ve reached a new tier, you stay there. Your points accumulate over time, and you will never lose your tier status.
