Family Roots Heart Dangle Charm

Australia:

• Standard: Delivered by Australia Post, typically within 1 week.

• Express: Delivered by Australia Post, typically within 3 days.

• Local Delivery: Available for surrounding suburbs. Orders placed before 3 PM are delivered the same day; orders placed after 3 PM may be delivered the next day. Weekend deliveries vary.

New Zealand:

• Standard: Delivered by Australia Post, typically within 2 weeks.

• Express: Delivered by Australia Post, typically within 1 week.

International:

• Standard International Shipping

• Insured International Shipping: Includes additional security for lost or delayed parcels, offering replacements with an extra charm or a full refund.

Specific Countries:

• United States: Delivery within 7 to 10 days.

• United Kingdom: Delivery within 7 to 10 days.

• Ireland: Delivery in 3 to 4 weeks.

• Canada: Delivery within 7 to 10 days.

• Rest of the World: Delivery up to 4 weeks.

Note: International deliveries may be delayed due to customs, and tracking numbers might not update until the parcel reaches the destination country.

Tracking numbers will instantly be applied to the following -

• Australia
• New Zealand
• United States
• United Kingdom
• Canada

Orders for international customers that were not mentioned above, tracking numbers are typically assigned manually by our staff every Monday. If you need your tracking number sooner, please reach out to our support team, and they will be happy to assist you promptly.

1. Avoid wearing any of your purchases in the shower or bath as repeated exposure to water may tarnish the silver and remove the colour from the charms.

2. Avoid wearing any of your items in chlorine or salt water of any type since doing so will cause the colour to fade and the silver to tarnish.

2. Avoid wearing your items to bed since the repeated rubbing of the sheets can wear out the colour.